Support
Questions, bug reports, or a barcode Rastro didn't recognize? Email hello@oncahq.com and a person will get back to you.
Reporting a barcode
If a box doesn't scan, or scans as the wrong product, send us the product name and a photo of the barcode on the label. Please make sure nothing else in the photo identifies a patient.
Do I need an account?
No. Rastro has no accounts. Install it and start scanning.
Does it work offline?
Yes. Every feature works without an internet connection.
Where is my data stored?
Only on your iPhone. Rastro has no server, so there is no copy anywhere else. If you delete the app, its data goes with it. To keep a copy, export to CSV from Settings.
Can my whole team use it?
Today Rastro works on one device, so a practice can share one iPhone. Sync between devices isn't available yet.